Our Portfolios
Portfolio for Customised ERP Solutions & Inventory Management
DHL Supply Chain Singapore Pte Ltd
Project Overview
Industry : MNC in Logistics & Supply Chain Management
Solution : Call Centre & Case Management System
Benefits :
- Allow management of customer's call logs and case in a single repository
- Escalation of cases to respective departments based on in-built workflow for efficient closure
- Retrieval and popup of customer information upon call pickup without need to manually search customer record
- Able to flag repeated callers for necessary action
- Auto email syncing and portal integration for 360 overview of case and call volume
- Auto system reminder and notification on call follow up
Pacific Internet Singapore Pte Ltd
Project Overview
Industry : MNC in Web Hosting and IT Infrastructure
Solution : Enterprise Resource Planning System
Benefits :
- Allow governance of information flow at every step of the company operations from quotation, contract inception, server provision to biling integration
- Able to generate quotation for different service packages and calculate the profit margin on-the-fly
- Allow printing of quotation and contract with version control of different revisions
- Track active and archived contracts in single respository and notify sales to follow up when nearing contract expiry
- Auto creation of complex work order from incepted contract with workflow process to monitor progress
- Integration with SAP system to allow two-way sync of billing and invoice status
Webvisions Singapore
Project Overview
Industry : MNC in Hosting and Data Centre
Solution : Integrated Billing Management System - IBMS. Developed using Java.
Benefits :
- Single point of repository for accounting information of client across different services
- Self Service capability for client's customer to check billing status and billing information online
- Generate accounting reports
- Sending auto notification to client on billing status
Kabeltec Singapore
Project Overview
Industry : Logistics and Cable Trading
Solution : Inventory Management and ACCPAC integration
Benefits :
- Tracks real-time movement and quantity of inventory which includes available on-hand, outgoing, reserved, incoming and outstanding
- Tracks stages of sales projects and notify follow-up actions
- Allow generation of quotation and conversion of confirmed quotation into multiple purchase orders
- Allow generation and account posting of invoice from delivery order upon delivery fulfilment
- Able to generate sales pipeline, inventory control and revenue report
Nabtesco Marine Services Singapore
Project Overview
Industry : Marine System and Services
Benefits :
- Tracking of customer's enquiries and notify follow-up actions
- Create jobs and assign to engineers for each enquiry
- Track stages and history of each job and allow engineers to update service reports after job is completed
- Allow generation of Job Order form
- Real time Dashboard reporting and generation of engineers schedule report and management report
