Portfolio for Customised ERP Solutions & Inventory Management

DHL Supply Chain Singapore Pte Ltd

plexure client cloud crm logistics

Project Overview
Industry : MNC in Logistics & Supply Chain Management
Solution : Call Centre & Case Management System
Benefits :

  • Allow management of customer's call logs and case in a single repository
  • Escalation of cases to respective departments based on in-built workflow for efficient closure
  • Retrieval and popup of customer information upon call pickup without need to manually search customer record
  • Able to flag repeated callers for necessary action
  • Auto email syncing and portal integration for 360 overview of case and call volume
  • Auto system reminder and notification on call follow up

Pacific Internet Singapore Pte Ltd

plexure client cloud crm webhosting

Project Overview
Industry : MNC in Web Hosting and IT Infrastructure
Solution : Enterprise Resource Planning System
Benefits :

  • Allow governance of information flow at every step of the company operations from quotation, contract inception, server provision to biling integration
  • Able to generate quotation for different service packages and calculate the profit margin on-the-fly
  • Allow printing of quotation and contract with version control of different revisions
  • Track active and archived contracts in single respository and notify sales to follow up when nearing contract expiry
  • Auto creation of complex work order from incepted contract with workflow process to monitor progress
  • Integration with SAP system to allow two-way sync of billing and invoice status

Webvisions Singapore

plexure client cloud crm webhosting

Project Overview
Industry : MNC in Hosting and Data Centre
Solution : Integrated Billing Management System - IBMS. Developed using Java.
Benefits :

  • Single point of repository for accounting information of client across different services
  • Self Service capability for client's customer to check billing status and billing information online
  • Generate accounting reports
  • Sending auto notification to client on billing status

Kabeltec Singapore

plexure customised system kabeltec

Project Overview
Industry : Logistics and Cable Trading
Solution : Inventory Management and ACCPAC integration
Benefits :

  • Tracks real-time movement and quantity of inventory which includes available on-hand, outgoing, reserved, incoming and outstanding
  • Tracks stages of sales projects and notify follow-up actions
  • Allow generation of quotation and conversion of confirmed quotation into multiple purchase orders
  • Allow generation and account posting of invoice from delivery order upon delivery fulfilment
  • Able to generate sales pipeline, inventory control and revenue report

Nabtesco Marine Services Singapore

plexure customised system Nabtesco

Project Overview
Industry : Marine System and Services
Solution : Enquiry and Jobs Management System
Benefits :

  • Tracking of customer's enquiries and notify follow-up actions
  • Create jobs and assign to engineers for each enquiry
  • Track stages and history of each job and allow engineers to update service reports after job is completed
  • Allow generation of Job Order form
  • Real time Dashboard reporting and generation of engineers schedule report and management report

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