1. Ownership and control of your CRM system and data.
Whether you deploy Infor CRM in the Cloud, On-Premises, or in a Hybrid environment, you always maintain total control of your system and ownership of your data. Easily upgrade, migrate from On-Premises to the Cloud, or bring your data in-house when it makes sense for your business.
2. Superior mobile and tablet support so your team stays productive on the go.
Whether connected or disconnected, Infor Mobile CRM increases your productivity with a rich CRM experience. Access your CRM data on the go using Android, iPhone, iPad, BlackBerry, and other devices at no additional charge.
3. Easy usability and intuitive functionality enhances productivity for your team.
Your team will be up and running quickly with Infor CRM thanks to the easy-to-learn-and-use interface. Realize high user acceptance, low learning curves, and rapid productivity from your team.
4. Industry-leading integration capabilities for a 360 degree view of your customers.
The ability to integrate with business management applications, desktop productivity tools, web services, and social media helps establish a complete, holistic view of each customer.
5. State-of-the-art technology platform helps ensure maximum ROI for your business.
Define and automate key business processes, implement best practice workflows, and use sophisticated security and administration capabilities to get the most from your CRM solution.
6. Reporting and analytics solutions enable actionable insights from your CRM information.
Infor CRM offers a suite of powerful reporting and analytics tools2 that give visibility into your sales activities and business operations, enabling informed decision making for users at all levels.
7. Multiple deployment options-Cloud, On-Premises, or Hybrid- to fit your IT strategy.
Deploy Infor CRM using the method that fits your IT and business preferences, strategies, and industry. Whichever deployment you choose, your data is always secure and accessible and you won't be hit with surprise changes.
8. Advanced customization capabilities to tailor the application to your unique environment.
Don't change the way you do business to accommodate your CRM solution. Personalize, configure, and customize Infor CRM to make it your own.
9. Flexible license and payment options to suit your financial needs.
Buy, finance, or subscribe to Infor CRM - the choice is yours. Select from multiple license types (named, concurrent, and flex), mix-and-match, and align roles with appropriate licenses.
10. Global ecosystem of Infor's partners, developers, and customers support your CRM success.
Leverage the knowledge of Infor CRM Business Partners, ISVs, and a vibrant Infor CRM user community for local support and specialized expertise in your CRM initiative.